Please follow the enrollment instructions below to become an electronic submitter for Colorado Access.

To enroll for a Submitter ID with Colorado Access please contact their EDI Operations Team by sending an email to EDI_Coordinator@coaccess.com. Let them know you are interested in applying for a Submitter ID so you can send your electronic claims directly to them.

• Please let them know the following information:

  • You will be a direct submitter

  • You need an SFTP Connection

  • You are NOT using a Clearinghouse

  • You are either sending 837P, Professional and/or 837I, Institutional Claims

  • Provide them with the name of your billing software. If you are using SolAce Basic please call our Support team at 602-439-2525 option 1.

  • If you wish to receive electronic remittance advice please indicate that in the email and they will provide further instructions for 835 retrievals. 

• They will assign you a Submitter ID, an SFTP Login ID and an SFTP Password. You must then call our SolAce Support Team so we can help you send your first test file (see below for more information on testing requirements).

We can now process 276/277 requests (claim status). If this is a transaction you would like to utilize please make sure to enroll with the payer.

Testing

Once you have received your Submitter ID and Password from Colorado Access, please call the ClaimShuttle Support Team and set an appointment for a Mailbox setup and Test Transmission.

Please have 20 test claims ready for testing. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment but will be validated against production files; therefore, they must contain valid patient procedure, diagnosis, and provider information.