Availity Clearinghouse
It is very easy to send electronic claims to Commercial Payers using Claimshuttle. Just give us a call at
The link below will take you to Availity's official payer list.
Please follow these instructions to enroll with the Availity Clearinghouse.
Please Note: You are not applying for a Submitter ID with Availity. You are applying for a Logon ID and Password for their Online Portal.
Availity Enrollment
To apply for a Logon Id with Availity please go to www.availity.com
Click "Register" at the top
Select either Provider or Billing Service as your organization type, then "Register"
Do you have an Availity account? "No, I am New to Availity"
Check the box to agree to their terms then click "Sign Up"
Enter your First and Last name, phone, phone type, and your primary responsibility or role in your office
Enter your email address
Create a User ID (Please make sure you write this down, we will need this when we set up your mailbox)
Enter your Organization’s Tax ID and NPI
Enter your Organization Name, Phone, and Address
Enter your Taxonomy code and Payer Regions
Select "No, not at this time" in response to the SFTP Mailbox question
You will need to enter two patient's information as part of their verification process
Select "None of These" if you do not have check information to provide
Review your information then press "Looks good! Continue"
Print and Sign any documents that need to be sent back to Availity in order to complete your sign up.
Waiting for a Response
Once the complete provider enrollment application has been received, the application will be processed. Processing will take approximately 24-48 hours from the date of receipt.
After processing, a confirmation email will be sent to you with your web portal password and further instructions. If neither confirmation nor a denial of your application is received, contact the Technology Support Center toll-free at 1-800-282-4548, option 2.
What to do next
Step 1
Once you have received your web portal password from Availity, please log in to their website at www.availity.com. You will be prompted to read three agreements, create three security questions, and change your password. Please make a note of your new password. Once you have completed those steps the main page will open. On the left-hand side click on "Account Administration", then click on "View Overall Security Profile". In this screen you will find your Organization Identifier (it should be your tax id.)
Note: If you submit claims to BCBS of Florida you should see a "BCBSF SENDER ID" here. Write it down and give it to the Claimshuttle Support Tech that you will need to work with for Step 3. Confirm your profile is correct and log off.
Step 2
Please call the Claimshuttle Support Team and set an appointment for a Mailbox setup.
Signing up for EOB's with Availity
To view which payers are able to route ERAs through Availity, you must search for the Payer ID or Name on the Availity Payer List. You will need to logon to your Availity Portal at www.availity.com to enroll for Electronic Remits.
There may be Payer Specific Forms that you will have to choose from in order to receive ERA’s from a certain payer via Availity instead of the Multi-payer form.
If the form requires you to enter your Genkey (now called a Customer ID), you can find your Customer ID in your Availity portal account, on the top of the page, under your Name, you should click on "who Controls my Access." A box should appear, and you should then see your customer ID. You can also contact Availity and ask for your customer ID.
If you have any questions regarding registration, please call the Availity EDI Technology Support Center at 1-800-282-4548, option 2.
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