Alaska Medicaid: Conduent
Please follow the Enrollment Instructions below to become an electronic submitter for Alaska Medicaid
The following process must be completed prior to initiation of electronic claims submission or inquiry.
Please click the following link to access their online enrollment form:
Trading Partner Enrollment Agreement
Please call our office at 602-439-2525 option 1 for assistance completing this online application.
Waiting for a Response
Once the complete Trading Partner enrollment has been received, the enrollment will be processed. Processing will take approximately two weeks from the date of receipt.
After processing, a confirmation will be sent to you as notification to begin filing claims electronically. If neither confirmation nor a returned packet is received after two weeks, contact the Technology Support Center toll-free at 907-644-6800 (option 1, 3).
Testing
Once you have received your Submitter ID and Password from Conduent, please call the ClaimShuttle Support Team and set an appointment for a Mailbox setup and Test Transmission to AK Medicaid.
Please have 2 files with at least 20 test claims ready for testing. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment but will be validated against production files; therefore, they must contain valid patient procedure, diagnosis, and provider information.